Please allow 3-7 business days for processing prior to shipment. YCMC orders are processed Monday-Friday (excluding holidays). Once your order has shipped, please allow an additional 1-5 business days for delivery.
Please note, we reserve the right to hold and confirm an order if we believe there is an indication of inaccurate/missing information.
YCMC orders are shipped via UPS Ground or UPS SurePost services.
We do not offer expedited shipping at this time.
In the event an error was made when placing your order, please immediately contact YCMC customer service.
Please note, address updates or changes cannot be guaranteed.
We do not offer international shipping and are also unable to ship to US territories.
Certain packages will require signature at the point of delivery, based on certain attributes of the package. We reserve the right to require signature on certain packages and this is determined at our sole discretion.
Yes, however, YCMC will not be held accountable for any damage, defect, material difference or loss that arises to product(s) once the shipment is accepted by the freight forwarder.
YCMC insists that you as the customer should refuse any goods that are damaged and should instruct freight forwarders to do the same. Additionally, any item(s) missing after being received by you or the freight forwarder will be your responsibility.
All orders are shipped from our fulfillment center located in Baltimore, Maryland.
At the moment, in-store pickup is not an option.
Tracking Your Order
You will receive an email that includes your tracking information the moment your order has shipped.
You can track your order by clicking the 'view your order' button within your order confirmation or shipping confirmation email. Additionally, you can access your tracking information by logging into your YCMC account.
Please note the tracking information may take 24-48 hours to update from when you initially receive your tracking information.
Yes, certain orders with a subtotal over $99 will qualify for free shipping. Your order is eligible for free shipping if you are offered the "Free Shipping" option in checkout.
Please note, orders containing limited release items are not eligible for free shipping.
Free Shipping is only meant for normal orders and will not be offered on larger orders. YCMC reserves the right to charge applicable shipping charges for any such order. The Free Shipping offer may be changed or discontinued at any time.
Standard shipping is $9.95.
Limited releases shipping is $14.95.
Standard Shipping fees are only meant for normal orders and will not be offered on larger orders. YCMC reserves the right to charge applicable shipping charges for any such order. The Standard Shipping offer may be changed or discontinued at any time.
Issues with my package
YCMC is not responsible for packages that have been delivered and are listed as "Delivered" on the tracking status page.
If it is determined that your package was lost in transit, YCMC will assist in filing a claim with the shipping carrier. Before contacting us to file a claim, please check all exterior doors and other locations where the package could be, including the porch, back patio, garage, and any area out of potential weather hazards. Additionally, please check with members of your household and/or any neighbors who might have received the package on your behalf.
YCMC may initiate an investigation for your damaged shipment or a shipment with missing items. We ask that you keep the packing as it may be necessary for inspection by the shipping carrier.